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Though a fairly narrow specialty, there are two types of lenders in home improvement financing. The majority by volume are indirect lenders, a list of banks and finance companies that includes Medallion Bank. The majority by numbers are direct lenders. Direct lending is what most people think of when talking about lending. A direct lender works directly […]

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Guest post by Clellena Owens, Sales Operations Specialist at Medallion Bank Effective sales support can really help build strong business relationships and increase your company’s reputation within the industry. Customers talk and a lot of today’s business is built on word-of-mouth or direct referrals. The last thing that you want to hear people say is […]

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It’s inevitable that you’ll be tempted to take your business in a new direction someday. This may be a minor change or a substantial shift. For example, we’re hearing more and more about roofing contractors that are considering metal roofing as part of their product mix. Some are completely restructuring their business model around this […]

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Well, in short…they’ll go up. But that’s the obvious answer. There’s a lot more to discuss. If you pay attention to the business or economics articles in the news, everything seems to be about the Fed. When will they raise rates? How will they exit QE3? Will the market tank because of it? Should the […]

Like many people at this time of year, I just returned from a vacation. It had been a year since I’d taken more than a long weekend away from home. Stay-cations, while useful in their own ways, don’t seem to have the same impact as a traditional hit-the-road trip to somewhere fun. Also, for the […]

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Where were you in 2008? There are several narratives for what happened leading up to the Great Recession. On the left you’ll hear that the banks forced innocent and unsuspecting borrowers to take out mortgages they couldn’t afford. On the right you’ll hear that the Community Reinvestment Act became the driving force for loan growth at banks, […]

As both a medium-sized business and nationwide lender, we sometimes find ourselves choosing between providing service in an automated or personal way. While we have consistently hired competent, hard-working people that make a smaller team possible, it’s occasionally tempting to save time with greater automation. In theory, automation can allow a company to conserve time […]

Hester Pierce and Robert Greene at the Mercatus Center published a report showing the relative concentration of large banks vs. small banks in the US.  Small banks (banks with $10 billion in assets or less) are becoming a smaller part of the banking landscape. The authors note the correlation of this change with the Dodd-Frank Act […]

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Our business is constantly a work-in-progress. We are never satisfied with the way things are and always want to improve our process, program, and service for our contractors. This isn’t necessarily a unique position—most companies, when asked, would claim to strive to be “better”. Several weeks ago, we asked ourselves if we were only talking […]

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Many of us think about crimes in a personalized way. Crimes are unexpected, painful, and often feature an identifiable human perpetrator and an identifiable human victim. But the crimes we most often experience in finance are much more impersonal. They are the seemingly minor transgressions by one person directed at an entity, which makes it seem victimless. “It’s OK,” […]

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